Privacy Policy

This policy describes how Springfield IL Plumbing ("we") handles information when you use springfieldilplumber.com or contact us by phone or form.

Information Collected Through the Site and Calls

We may collect your name, phone number, email address, service address, and a description of the plumbing issue when you submit a form or speak with us. Standard technical data such as browser type and approximate location may be logged by our hosting provider.

How That Information Is Used

We use contact details to schedule service, return calls, and provide estimates. We do not sell personal information. Service addresses and job notes are kept as needed for warranty follow-up and business records.

Retention and Security

We retain job-related information as long as needed for operations, legal, and accounting purposes. Access is limited to people who need it to perform the work.

Cookies and Similar Technologies

The site may use essential cookies for basic function and optional analytics to understand traffic. You can control cookies through your browser settings.

Third-Party Services

Forms may be processed by a form delivery provider. Phone systems and email are operated through standard business vendors. Those providers process data only to deliver their service to us.

Your Choices

You may request a summary of the contact information we hold about you, or ask us to update it, by emailing info@springfieldilplumber.com.

Contact for Privacy Questions

Email info@springfieldilplumber.com or call (217) 487-1328.

Last updated: September 2026.