Emergency Plumbing (24/7)

After-hours help for burst pipes, sewer backups, and dead water heaters anywhere we cover in the Springfield area.

What We Treat as an Emergency

Active flooding, a sewer line pushing waste into fixtures, no hot water in freezing weather, or a pipe that failed inside a wall — those cannot wait for the next business day. We take those calls around the clock for Springfield, Chatham, Sherman, Riverton, and the surrounding towns.

What You Can Do Before We Arrive

If you can reach it safely, close the main shutoff (often near the water meter or where the service enters the basement). Kill power to a flooded water heater. Move valuables off the floor. Do not use drains if a sewer backup is the issue — that can push more waste into the house.

Emergency Plumbing Questions

Do you answer on holidays and overnight?

Yes. Emergency lines are staffed 24/7, including weekends and holidays.

How fast can someone get there?

Response depends on call volume and where you are in Sangamon County, but emergency dispatches are prioritized over routine appointments.

What if I'm not sure it's a true emergency?

Call anyway. We'll help you decide whether it needs an immediate roll-out or a scheduled visit.